Consultation
When you are concerned that abuse may be occurring, we can provide consultation, information, and referral to other agencies. We also educate the public about reporting requirements and responsibilities under current laws.
Investigation
An APS investigation occurs after a report has been made about suspected abuse or neglect and a social worker is assigned. The investigation focuses on assessing the client's well-being; living environment; support system; and their strengths. The allegations are examined and level of risk is assessed. A plan is developed with the client's participation, which may include arranging for emergency services, shelter, or medical care.
APS may request assistance from law enforcement for welfare checks or criminal investigations. The following may occur as a result:
- The abuse allegations are unfounded, meaning the client is not at risk of abuse and does not need services;
- The elder or dependent adult may need to be hospitalized or evaluated by a doctor or public health nurse;
- APS and law enforcement agencies work together to facilitate safety and reduce risk;
- The Financial Abuse Specialist team (FAST) may coordinate efforts to protect the client by investigating the abuse, referring for conservatorship, or reviewing the case for possible civil or criminal actions.
Collaboration
APS social workers may provide referrals or linkage to community services, benefits, advocacy, or health care. They may arrange for services such as Meals on Wheels or transportation. Social workers also coordinate with family, friends, and other professionals to meet client needs.
APS may request assistance from law enforcement for welfare checks or criminal investigations.
