Apply for public benefits
Follow these instructions if you would like to apply for public benefits.
Contact us by phone
Monday – Friday 8am – 5pm except on County holidays
To apply for public benefits - (408) 758-3800
If you are already receiving benefits the fastest way to reach your County Worker is by calling them directly.
You can find you County Worker's contact information of the top right corner of the last County Notice of Action (NOA) you received in the mail.
If you cannot find your County Worker's contact information, call one of the following numbers.
- If you are receiving only Medi-Cal coverage - (408) 758-3600
- If you are receiving CalFresh Food, CalWORKs, General Assistance, Cash Assistance Program for Immigrants, Refugee Cash Assistance or Trafficking and Crime Victim Assistance Program benefits - (408) 758-3800
Office locations and drop boxes
Document drop boxes are located outside at all these locations.
| Benefit Assistance Center 1867 Senter Road San Jose, CA 95112 | Continuing Benefit Services 1877 Senter Road San Jose, CA 95112 | General Assistance Services 1919 Senter Road San Jose, CA 95112 |
| Employment Services 1879 and 1919 Senter Road San Jose, CA 95112 | North County Office 1330 W. Middlefield Road Mountain View, CA 94043 | South County Office 379 Tomkins Court Gilroy, CA 95020 |
Need more help
If you have a disability (physical, mental/emotional, or learning), you have the right to tell us how we can accommodate you.
Do any of these apply to you?
- Have a visual, hearing, or speaking impairment
- Need a language interpreter
- Have difficulty walking, sitting, or standing for a long time
- Need help filling out or understanding forms or complicated instruction
If you need help, inform a staff member.
You have the right to equal access to programs and services. If denied an accommodation, you may file a civil rights complaint or disability grievance with this office’s disability rights coordinator. (408) 755-7999
Complaint process
Contact the County Worker that is handling your case. You will find their contact information of the top right corner of the last County Notice of Action (NOA).
If you are not satisfied with the response from your County Worker, ask to speak to a Supervisor. If you are not satisfied with the response from a Supervisor, you may request a free confidential case review from our County Ombudsman Office by emailing [email protected].
OR
You have a right to ask for Hearing. To request a Hearing, follow the instructions on the back side of the County NOA you received. Fill out the back of the NOA and send or take page to;
Appeals Unit
County of Santa Clara Social Services
333 W Julian St.
San Jose, CA 95110-2335
OR
Call (800) 952-5253
TDD for hearing or speech impaired (800) 952-8349
Report public benefit fraud
To report suspected fraud or abuse of any public benefit programs, please contact:
| SSA Special Investigations Unit (408) 755-7175 [email protected] | Medi-Cal Fraud Department of Health Care Services (800) 822-6222 |